7c7774 Privacy Policy

7c7774 is a safe and reliable online casino and betting platform operated for users in Bangladesh. This privacy policy ("Policy") describes how 7c7774 collects, uses, discloses, and protects your personal information when you use our website, mobile application, and related services ("Platform").

By using our Platform or registering an account, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our Platform.

This policy is linked to 7c7774's terms and conditions. Both documents together define the legal relationship between us and you. You are encouraged to read this policy in full before using any service on the Platform.

7c7774 collects various types of information. The categories below describe in detail what information we collect.

2.1 Information You Provide

When registering an account or using the Platform, you may provide the following information:

• Full name, date of birth, and gender
• Email address and mobile number
• Address details (country, district)
• Payment information (bKash, Nagad, Rocket account numbers)
• National ID or passport number (for identity verification)

2.2 Automatically Collected Information

When you use our Platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, language, and operating system
• Time, date, and duration of access to the Platform
• Pages visited and links clicked
• Transaction history and gaming activity logs

2.3 Information Collected from Third Parties

In some cases we may also receive information from identity verification services, payment processors, and fraud prevention service providers. This information is used solely to confirm the security and legitimacy of your account.

7c7774 uses your collected information for the following legitimate purposes:

• Account Management: To handle your registration, login, and profile.
• Service Delivery: To manage the gaming experience, bonuses, and promotional offers.
• Financial Transactions: To process deposits and withdrawals and to maintain financial records.
• Identity Verification: For the "Know Your Customer" (KYC) process and age verification.
• Security and Fraud Prevention: To detect and prevent unauthorized use of the Platform.
• Customer Support: To resolve your complaints and questions.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: For analysis to improve the Platform experience and quality of service.
• Communications: To send important notifications, policy changes, or promotional information (subject to your consent).
• Responsible Gaming: To monitor your gaming behavior and provide necessary support.

7c7774 gives the highest priority to the security of your personal information. We use industry-standard security technologies and processes to keep your information safe.

4.1 Technical Security

• SSL (Secure Socket Layer) encryption is used for all data transmissions.
• Stored data is protected by AES-256 encryption.
• Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication (2FA) is used where applicable.
• Automated monitoring systems remain active to detect suspicious activity.

4.2 Data Retention Period

We retain your personal information for as long as it is necessary or legally required. Generally:

• Active account data: for as long as the account remains active.
• Closed account data: for at least 5 years from the date of closure (as required by law).
• Transaction records: until the relevant legal requirements are met.

Once the specified period has passed, we securely delete your information or anonymize it so that you can no longer be identified.

7c7774 does not sell your personal information. However, in certain circumstances we may share information with the following trusted parties:

5.1 Service Provider Partners

Some of our trusted technology and service providers assist in operating the Platform, such as payment gateways (bKash, Nagad, Rocket), identity verification services, and game software providers. These organizations receive only the information necessary to perform their designated functions and they adhere to privacy standards equivalent to this policy.

5.2 Legal Requirements

We may be required to disclose information if:

• A court order or lawful demand from a government authority exists.
• Assistance is needed in investigating money laundering or fraud.
• It is necessary to establish, enforce, or defend legal claims.
• It is required to protect the rights, property, or safety of 7c7774 or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. In such cases we will notify you in advance and ensure that the new controller maintains protections equivalent to this policy.

7c7774 uses cookies and similar technologies to improve Platform functionality and enrich the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functionality Cookies: Remember your preferred language, theme, and other settings.
• Analytics Cookies: Help analyze Platform usage to improve service quality.
• Session Cookies: Automatically deleted when the browser is closed.
• Persistent Cookies: Stored on your device until a set expiry date.

6.2 Cookie Controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may cause some Platform features to not work properly. Most browsers have a "Privacy" or "Security" option in the settings menu for managing cookies.

You have the following rights regarding your personal information. Contact us to exercise these rights.

7.1 Right of Access

You have the right to know what information is held about you. Upon request, we will provide a copy of your stored personal information.

7.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your profile settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations, ongoing disputes, or legitimate interests.

7.4 Right to Object to Processing

You may object to specific uses of our data processing, particularly for marketing purposes. If you do not wish to receive marketing messages, you may unsubscribe at any time.

7.5 Right to Portability

You may request your information in a structured, machine-readable format.

7c7774 is operated for people aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age verification measures are in place during the account registration process. If we become aware that a minor has opened an account using false information, we will immediately close the account and promptly delete all information collected about that person.

If you believe a minor is using our Platform, please contact us immediately.

7c7774 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the Platform.
• The "Last Updated" date at the top of the page will change.

The updated policy will take effect from the date of publication. Continuing to use the Platform after any changes means you are agreeing to the new policy. You are advised to review this page regularly.

If you do not agree with any change, you may request that your account be closed. Contact our support team for details on how to close your account.

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact our privacy team in the following ways:

• Email: [email protected]
• Live Chat: Available directly on the site 24/7 (support in Bengali)
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time)

We will try to respond within 30 business days of receiving your request. For complex requests, this timeframe may be extended, and you will be notified in advance.

We are committed to protecting our users' information and take any of your concerns seriously. Thank you sincerely for your trust and confidence in 7c7774.